Renkai Ma
PhD student
Pennsylvania State University
Biography
👋 Hi! I am currently a Ph.D. candidate in Human-computer interaction (HCI)/Human-centered design, at Pennsylvania State University’s College of Information Sciences and Technology, where I am advised by Dr. Yubo Kou in the Health and Play Lab.
I am passionate about studying content moderation and content creator/influencer’s experiences with creator moderation/governance (e.g., content rules, monetization, recommendation, content moderation mechanisms) through mixed methods.
Recently, I work on projects of investigating how (1) players from online multiplayer games and (2) video content creators from multiple platforms such as TikTok, Instagram, YouTube, Twitch and more, interact with technologies and people, separately.
Interests
- Human-Computer Interaction
- Social Computing
- Creator Moderation/Governance
- Content Moderation
Featured Publications
(2023).
Multi-Platform Content Creation: The Configuration of Creator Ecology through Platform Prioritization, Content Synchronization, and Audience Management.
In CHI' 2023.
(2023).
Transparency, Fairness, and Coping: How Players Experience Moderation in Multiplayer Online Games.
In CHI' 2023.
(2023).
Defaulting to boilerplate answers, they didn’t engage in a genuine conversation: Dimensions of Transparency Design in Creator Moderation.
In CSCW' 2023.
(2022).
“I am not a YouTuber who can make whatever video I want. I have to keep appeasing algorithms”: Bureaucracy of Creator Moderation on YouTube.
In CSCW' 2022.
(2022).
Esports Governance: An Analysis of Rule Enforcement in League of Legends.
In CSCW' 2022.
