Renkai Ma | 马仁凯
Renkai Ma | 马仁凯
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2023
2022
2021
How Do Users Experience Moderation?: A Systematic Literature Review
We systematically review prior literature about experiences with moderation.
Renkai Ma
,
Yue You
,
Xinning Gui
,
Yubo Kou
PDF
Project
DOI
Transparency, Fairness, and Coping: How Players Experience Moderation in Multiplayer Online Games
We uncover how players experience punishments in multiplayer online game and how to improve punishment design.
Renkai Ma
,
Yao Li
,
Yubo Kou
PDF
DOI
Multi-Platform Content Creation: The Configuration of Creator Ecology through Platform Prioritization, Content Synchronization, and Audience Management
We uncover how creators exert their agency across different platforms.
Renkai Ma
,
Xinning Gui
,
Yubo Kou
PDF
Project
DOI
Defaulting to boilerplate answers, they didn’t engage in a genuine conversation: Dimensions of Transparency Design in Creator Moderation
We uncover and break down transparency design of creator moderation.
Renkai Ma
,
Yubo Kou
PDF
Project
DOI
User Experience of Symptom Checkers: A Systematic Review
We summarize prior literature that discusses user expereince of symptom checkers.
Yue You
,
Renkai Ma
,
Xinning Gui
PDF
“I am not a YouTuber who can make whatever video I want. I have to keep appeasing algorithms”: Bureaucracy of Creator Moderation on YouTube
We uncover bureaucratic traits of algorithmic moderation from creators’ experiences on YouTube.
Renkai Ma
,
Yubo Kou
PDF
Poster
Video
DOI
Esports Governance: An Analysis of Rule Enforcement in League of Legends
We uncover esports’ rule enforcement and governance in League of Legends.
Renkai Ma
,
Xinning Gui
,
Yubo Kou
PDF
Video
DOI
“I’m not sure what difference is between their content and mine, other than the person itself”: A Study of Fairness Perception of Content Moderation on YouTube
We uncover how YouTubers perceive moderation fairness on YouTube.
Renkai Ma
,
Yubo Kou
PDF
Video
DOI
“How advertiser-friendly is my video?”: YouTuber’s Socioeconomic Interactions with Algorithmic Content Moderation
We uncover and discuss the socioeconomic implication of algorithmic content moderation on YouTube.
Renkai Ma
,
Yubo Kou
PDF
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