Publications

Renkai Ma, Yao Li, Yubo Kou (2023). Transparency, Fairness, and Coping: How Players Experience Moderation in Multiplayer Online Games. In CHI' 2023.

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Renkai Ma, Xinning Gui, Yubo Kou (2023). Multi-Platform Content Creation: The Configuration of Creator Ecology through Platform Prioritization, Content Synchronization, and Audience Management. In CHI' 2023.

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Renkai Ma, Yubo Kou (2023). Defaulting to boilerplate answers, they didn’t engage in a genuine conversation: Dimensions of Transparency Design in Creator Moderation. In CSCW' 2023.

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Yue You, Renkai Ma, Xinning Gui (2022). User Experience of Symptom Checkers: A Systematic Review. In AMIA 2022.

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Renkai Ma, Yubo Kou (2022). “I am not a YouTuber who can make whatever video I want. I have to keep appeasing algorithms”: Bureaucracy of Creator Moderation on YouTube. In CSCW' 2022.

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Renkai Ma, Yubo Kou (2022). “I’m not sure what difference is between their content and mine, other than the person itself”: A Study of Fairness Perception of Content Moderation on YouTube. In CSCW' 2022.

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Renkai Ma, Xinning Gui, Yubo Kou (2022). Esports Governance: An Analysis of Rule Enforcement in League of Legends. In CSCW' 2022.

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Renkai Ma, Yubo Kou (2021). “How advertiser-friendly is my video?”: YouTuber’s Socioeconomic Interactions with Algorithmic Content Moderation. In CSCW' 2021.

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